Advanced Skype for Business Telephony for Internal and Customer Communications

21.2.2017

Blog about how Technopolis required a communications platform that would serve two separate needs. Both for their own use and also one that would meet the requirements of corporate customers renting space in one of their smart modern business parks.

Technopolis Case Study

For Technopolis using and delivering high quality innovative services is key and their commitment to their corporate customers really mattered when choosing the right communications platform and partner. 

Skype for Business solution for both internal communications and external telephony

For their own use Technopolis chose the Benemen Skype for Business solution for both internal communications and external telephony. In addition to instant messaging, desktop sharing, audio and video conferencing and voice telephony their mobile users can use the skype for business client to stay connected to the company phone system.

Fully featured and scalable communications platform

Technopolis are also able to offer a fully featured and scalable communications platform to their tenants with the added benefit of real time presence and availabilty information for improved reachability and customer service.

Minna Kemppainen, ICT and Customer Service Business Manager at Technopolis neatly summarised the Benemen approach for Technopolis and their customers, "Benemen turned out to be a truly committed partner in providing communication solutions in a highly demanding environment. Reachability is an essential part of good customer service. The Technopolis communications solution fits customers ranging from small companies to large enterprises managing high-quality services with company-specific numbering and advanced tools."

This illustrates the collaborative way that Benemen work with you to address communications and ensure the most effective solution for your individual needs.

If you would like more details about this customer success story or to explore how you could use our cost effective and powerful tools to improve your communications and change the way you work contact us via this link and we'll be in touch for an informal chat.

Dave Clarke

The writer of this blog, Dave Clarke, leads Benemen in the UK and is an advocate of the benefits of modern flexible working and mobility.

You can find him on Linkedin at https://uk.linkedin.com/in/daveclarke